Shipping Policy
There are two methods of the shipment available for your convenience. Both of them are international, it means that we send packages all over the world.
- EMS – Express Mail Service
- AirMail
We guarantee a safe packaging of any order. Due to quality and solid packing materials, there are rare cases when the pills have been broken in the package, or the package has been torn. Every order has been carefully checked before shipment.
Track Options
A tracking number is assigned to a package. It gives a possibility to follow the entire shipping process. Entering the tracking number of your package on the website, you will see the whole route of your order. Pay attention, that this option will be available in 48 hours after the shipment.
Guarantee
As we have a wide experience in this field, we give our customers a guarantee that medications will come of high quality. The expiration date is always fresh.
In case of any issues related to the shipment period or packaging, please contact us. Any your comment and recommendation will be taken into account.
Moreover, if our customer has not received the package, we will send another package with the same order free of charge. Just inform us that the package has not arrived in time.
In most cases, the shipping period takes about 8 business days. Of course, holidays, pandemic situation in the world, and other unforeseen circumstances may delay the shipment. We recommend our customers wait for 14 days. If this period has passed and no package has arrived, feel free to contact us in order to find out the reason of this situation.
Order Status
Due to the smooth-running system of management, we have developed a stable and reliable platform that is quickly processing all orders. It takes seconds when we find out about a new order. Our team processes every order within 48 hours.
During this period, a customer will receive email notification about the order status. The order status suggests a full involvement of a customer in the entire process. We know how it is important to pay attention to every detail in the order.
Full Involvement
A customer clicks on Add to Cart button, and this is when the entire process begins. We prepare the pills for the packaging after confirming the payment of the order. It usually takes several hours. All products presented on the website are available, so there is no need to wait for the supply.
When the payment is confirmed, a customer receives notifications about the packaging stage. A customer will know when the order is packed and sent.
Each order will get a tracking number, due to which the package may be tracked. It is very convenient, as the approximate date of the shipment will be known.
Safe Packing
A customer will receive a solid envelope, without medication names on it. We use high quality, dense packing materials to protect all orders. If you received broken envelope, please do not take medications. Make sure to inform us, if this happens.
